Define business logic, workflows, and AI interactions effortlessly using natural, English-like language—no coding required. Transform innovation into reality at the speed of business.
CafeX Rule Builder is a powerful deterministic rules engine seamlessly integrated with the CafeX platform. It empowers business analysts to automate decision-making across a wide range of applications and workflows, from user interfaces and data access to intelligent AI agent interactions. Define complex business logic using intuitive, natural language, eliminating the need for coding and significantly accelerating development cycles.
CafeX Rule Builder integrates directly with core CafeX platform components, including Flows for workflow automation, App Builder for UI customization, Data Tables for data management, and AI agents for intelligent interactions. This unified approach streamlines development and ensures consistent application of business logic across your digital ecosystem.
Define complex business logic without writing a single line of code. Business analysts can use simple, English-like statements to create rules that govern everything from routing customer inquiries to calculating complex pricing models. This empowers business users to directly control and adapt business processes.
Automate tasks and improve decision-making with precise, deterministic rules. By automating repetitive tasks and ensuring consistent application of business logic, you can reduce manual errors, improve operational efficiency, and free up valuable resources.
A healthcare provider needed a more sophisticated way to handle complex medical claim inquiries, especially those involving pre-authorizations, appeals, or exceptions. Using CafeX Rule Builder, business analysts defined rules that enabled an AI Agent to handle a wider range of inquiries and seamlessly escalate complex cases to human agents.
IF the inquiry contains keywords related to "pre-authorization," AND the procedure requires pre-authorization according to the patient's plan, THEN the AI Agent checks the pre-authorization status and provides the relevant information to the service desk agent.
IF the inquiry contains keywords related to "appeal," OR the claim has been previously denied, THEN the AI Agent automatically escalates the inquiry to a specialized claims specialist and provides them with the relevant case history and documentation.
CafeX Rule Builder empowers business analysts to become active participants in building and iterating on digital solutions. This fosters collaboration and ensures business needs are effectively translated into real-world functionality.